Technical Support
Our team is here to help you. Product selection, troubleshooting, mold set up and casting guidance, we've got the expertise. Our tech sales crew are former model makers, rapid prototypers, aerospace professionals, and all of them are passionate about ensuring your project is a success. Afraid to ask a question? Don't be! We'll gladly tell you our worst mold making or casting disasters and how to avoid them.
Here are several easy ways to reach our Tech Team:
- A quick phone call can help you find the right product based on your application. We know what questions to ask and what materials work best for a variety of applications.
- Email us pictures or 3D models of a part you are trying to make. We sign NDA's all the time and work with the biggest companies you can imagine. Your project info is safe with us.
- Use our convenient chat during office hours to get quick and instant help finding the right mold release, silicone, or cast urethane.
- Send us a message after hours when it's convenient for you, and we'll respond as soon as we're back in the office!
Keep in mind before you contact us:
The more detailed info you provide, the quicker we can guide you to the right product or solution. Please have any product names, part numbers, or project related info ready to discuss. Review the Technical Data sheets or related product videos to become familiar with the product you are considering. Watch our HowTo video tutorials for quick guidance on a variety of topics.
